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Outage on the Update Center with 404-502 errors

November 28, 2024 at 8:45 AM UTC

update-center

Resolved after 1h 45m of downtime. November 28, 2024 at 10:30 AM UTC

[Final Message]

Multiple issues opened such as https://github.com/jenkins-infra/helpdesk/issues/4427 or https://github.com/jenkins-infra/helpdesk/issues/4428.

Remediation consisted in cordonning and draining the Kubernetes nodes to bypass the CSI SMB/CIFS errors causing the outage. Long term fix has been applied the 29 Nov.: see https://github.com/jenkins-infra/helpdesk/issues/4402 for details.

[Initial message] The update center is having errors 404 and 502, remediation incoming

More details in https://matrix.to/#/!JLUOInpEYmxJIYXlzs:matrix.org/$Uvn4cn3an3RDVQT_trYGbPT3OKdV8yf0NFfjcW_Tejo?via=g4v.dev&via=gitter.im&via=matrix.org.

Last updated: November 29, 2024 at 1:55 PM UTC