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Agents randomly disconnected on ci.jenkins.io

June 8, 2021 at 5:35 AM UTC


Resolved after 5h 33m of downtime. June 8, 2021 at 11:08 AM UTC

Update at 2021-06-08 11:20 UTC

ci.jenkins.io is back to normal since 2021-06-08 11:08 UTC after running a series of operations including a service full restart.

Initial Message at 2021-06-08 09:35 UTC

Agents are randomly disconnected on ci.jenkins.io with the following message in pipeline logs:

Channel "hudson.remoting.Channel@<ID>:JNLP4-connect connection from <IP>:<IP:PORT>": Remote call on JNLP4-connect connection from <IP>:<IP:PORT> failed. The channel is closing down or has closed down

Please note that ci.jenkins.io might be restarted multiple time until the incident is disconnected.

Last updated: June 8, 2021 at 5:14 PM UTC